I wasn’t anxious to do this one because I IM all the time. I talk to my daughter at school in LA, my daughter at work in Chicago, and friends at home. It was great to have the immediate response when my daughter was abroad. We also had the webcam so we could see her too. (Great to see that she was ok when she was hit by a rubber bullet in Bilbao.) I also get requests from my daughter sometimes when she’s in class and needs a quick reference question answered or a citation from a journal article. (Nice and fast having your own personal librarian.)
I also felt guilty because I was disturbing a busy librarian who could have been helping someone else. However, I wanted to complete my task so I asked about top songs and movies from the week I was born, all those years ago. I knew I could have looked it up myself but I asked anyway. George from Plainfield was very nice and polite in answering me. He asked for the exact date and asked me to wait a moment while he looked it up. He quickly found info on the top songs and movies of the year I was born and gave me those links. He asked if he could have my email address and send me the answer within a day or two. I said sure and gave him my address.
As far as abbreviations, my friends and family use them all the time when IMing and text messaging. My personal favorite is LMAO, which is used when you hear something very funny. It means “laughing my a__ off.”